Am i gonna take mom's advice? again?
Sounds pretty decent. haha.
Lol...
Anyway hahahahha...highlights of the 8 days of work (for me as a customer serivce person at a famous place):
THINGS not to SAY to your customer:
1) Our system sucks. We can't find what you want. Please try out our competitor instead down the street.
2) Sorry we don't provide such service. (before being 100% sure we don't provide such service)
3) Please call my manager to check with her about what you want.(then giving her your manager's mobile number)
5) Our system is not accurate at all so we have to look for the items ourselves
6) Sorry, please move there, I have to serve other customers. (there was a long queue!!)
i'm surprised they haven't fired me yet......lol
2 comments:
u said all that?? :O
hello....i was telling Qihui at cell that day i came and she was laughing her head off...then u came by and i repeated the story, remember? at the lift there.
-kimberly
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